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This is a really great company! My bag was picked up on Friday in the USA (Saturday in Australia) and delivered on Tuesday morning (Monday in the USA). I was so impressed! The entire team was easy to work with and so FAST! Thank you!
I had to ship some old and rather fragile set of accordions. Last time I did that there were put in individual protected boxes and the shipping company just tossed them around carelessly and repairs were needed. This time I entrusted Bagages du Monde and XSbaggages to handle it. All went on a pallet, made the trip safely by air, through customs and by truck again. Jessie's team and the French team took care of everything, avoiding extra costs and unnecessary handling. I am very pleased and I recommend it.
I'm a repeat customer, and this company provides great service. They are particularly outstanding with communication--they answer the phone personally, call you back right away, respond to messages immediately. And your shipment arrives right on time with no problems, for a lower cost than their competitors!
Excellent service and communication during the whole process. A big thank you to Jessie and the team for answering to my multiple questions, each time in record time. They found a solution for everything I asked, and my items arrived in good condition. Thanks for everything!!
I approached XSBaggage to relocate my personal belongings from the USA to the UK. From the very beginning I received excellent service and great communication which continued throughout the process.My stuff arrived far earlier than I expected with no additional, unexpected charges that I had dealt with when using other international shippers before.The outside of some of my goods were a little beat up but nothing unexpected from traveling 4000+ miles. Everything that I have unpacked so far is in good order.If I were to ship anything again in the future or had to recommend a service to anyone, I would absolutely suggest XSBaggage given my experience with them.
These guys handled my personal effects from NYC to Singapore.Jessie and the crew provided excellent service. My items arrived as booked and in good shape.
The whole team was super reactive! They answered every phone call and email in a very short time manner, and made sure that me and my friend had all the necessary elements/information to have a successful shipment! What's more is that the whole process took only 5 business days from the moment I sent the packages and the moment they were available for pick up! Super fast, safe, and efficient!Great team! Thank you guys a lot!
I just received a precious shipment of artwork with XSBaggage. They made things easy with a door to door shipment. My package was picked up on Monday in the US and I received it in France on Wednesday. Everything arrived in perfect condition! Thank you XSBaggage!
Outstanding service provided from start to finish. Pickup and delivery, door to door. Agents were available at all times to provide clear updates. I didnt have to do a single thing and all services were handled completely door to door! I will always recommend XSBAGGAGE!!
If you're looking for the best experience including continuous status updates and contact-ability, look no further! The agents were always available and were able to give me up to date status any time that I asked. The entire process was very smooth and clear and they were a joy to speak and work with through out. Regarding the service, they took care of everything from door to door and I wasn't required to take any measures whatsoever!